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Privacy Policy

Last updated: July 24, 2026

Nefara (“we”, “us”) operates nefara.shop. This policy explains what information we collect and how we use it.

1. Information we collect

  • Name, email, phone number, and delivery address when you place an order
  • Order and payment confirmation details (including InstaPay references you send us)
  • Basic technical data (browser/device) used to run and secure the website

2. How we use your information

  • To process and deliver your order
  • To contact you about payment, shipping, or support
  • To improve our website and customer experience

3. Sharing

We do not sell your personal information.

We may share information with delivery partners only as needed to fulfill your order, or when required by law.

4. Payments

Online orders are paid by InstaPay. Payment proofs you send (WhatsApp or email) are used only to confirm your order.

5. Data retention

We keep order and contact details as needed for business, accounting, and customer support.

6. Your choices

You may contact us to update or correct your details, or to ask about your order data.

7. Cookies & analytics

We may use Meta Pixel and/or website analytics to understand how visitors use nefara.shop (for example pages viewed and purchases). This helps us improve the website and ads.

You can control cookies through your browser settings.

8. Contact

Email: admin@nefara.shop
Phone / WhatsApp: +20 1551978781
Website: https://www.nefara.shop